On this site you’ll find information about the training and workshops I run, plus previous and upcoming talks, publications, and a blog. There’s also a guide to getting started with UX in Libraries.
I’ve run over 300 workshops across four continents, for libraries, museums and archives. The emphasis is on providing you with actions you can do right away. Clients include the NHS, the Bodleian Libraries, the British Library, and the Welsh Government.
I run strategic marketing workshops for cultural sector organisations, and for individual libraries. Clients include the Bodleian Libraries in the UK, NEFLIN in the USA, PiCS in Australisia, and LIANSA in South Africa.
I offer presentation skills training - both full-day workshops and online sessions - covering for clients including the NHS, the British Library and the UK Electronic Information Group, as well as several Universities.
I provide Social Media training for Libraries, Archives and Museums, at both an introductory and ‘improvers’ level. Clients include the Welsh Government, CILIP Scotland, CONUL in Ireland, and the NHS.