User Experience - UX - is still relatively new to libraries. I've been writing about it a lot on here of late: there's now been 4 posts in the Embedding Ethnography series about what we're doing at York.

I thought it would be useful take a step back and create a slide-deck to introduce UX - ethngraphy and design - in this context. Here it is:

What is UX and how can it help your organisation? from Ned Potter

One of the most popular pages on this site is the Structured Introduction to UX and Ethnography and I wanted something to go on there, and also for a new blog from the University of York.

Introducing Lib-Innovation

The Lib-Innovation blog is an attempt to capture some of the more creative stuff we do at York, and especially as a channel to disseminate ideas and results around our UX activities. I'm reposting my own articles from Lib-Innovation on here, but not those written by my colleagues: if you're interested in the results of the UX studies I've written about on here so far, the Head of Relationship Management at York, Michelle Blake, has written about the projects on Lib-Innovation. What we learned what absolutely fascinating and we've already started to make the changes to help both students and staff.