Tech Guide

Everyone should read this article! Then maybe write their own...

Librarianship was yesterday featured in the Guardian's Beyond the Job Series. The article was entitled Beyond books: what it takes to be a 21st century librarian and was written by Emma Cragg and Katie Birkwood. Screen grab of the Guardian article on libraries

I am so happy about this article! For loads of reasons.

First of all, this is a brilliant piece. Here is a quote - I originally highlighted three paragraphs I really liked in order to copy and paste them, but realised that would basically be quoting half the article... Here is one bit I liked, but I liked all of it, and you should go read the whole thing.

"Books are only one aspect of what libraries and librarians are about. Librarianship is a people profession; a librarian's job is to connect people with the information they are seeking, whatever format that may take. At their heart, all library jobs have a central purpose: to help people access and use information, for education, for work, or for pleasure. In all library roles customer service and communication skills are important. If anyone ever thought they'd become a librarian because they liked books or reading, they would be sorely disappointed if they did not also like people too."

The article says all the things you'd want it to say, as a library professional, and all the things you'd need it to say, as someone curious about entering the field and needing to know the reality of it.

Second of all, it is in the Guardian. It will be read by thousands and thousands of people, all of whom will be educated about what librarianship consists of even if they don't go on to try and become one. It is a proper bonafide Echo Chamber escape. I believe the genesis of the idea came from this post on Emma's blog, and the comments that followed.

Thirdly, it mentions the Library Routes Project. Laura and I wanted to break this resource (which, if you're unfamiliar with it, documents librarians' roots into the profession and their routes through it) out of the echo chamber but have been unable to do so, really. I actually contacted the Guardian to propose an article about it, but didn't get a response. Emma and Katie have found just the right medium in which to mention it, and they got in lots of references to Bobbi Newman's Library Day in the Life Project too (you can see my video contribution to that project, here). Perfection! Since the article was published around 24hrs ago, the Library Routes wiki has been viewed hundreds of extra times - finally by some non-librarians, I hope.

Fourthly it mentions me! And this slide-deck:

I sought to get this slide-deck seen outside the echo chamber as much as possible, and although that certainly happened this will really add to it - in fact Emma commented that they were going to try and link to it from a Guardian article way back then, now it has finally come to fruition. It's really kind of Katie and Emma to include a link to this, so thank you to them. As a Guardian reader since literally aged 12 (yes, I know...) and someone who literally loves the paper and the institution, being mentioned by a Guardian article is definitely (literally) pretty fabulous!

So the question is, can any of us repeat this success elsewhere? Emma and Katie are presumably forbidden from reproducing their work in other publications, but there is nothing to stop the rest of us finding avenues for writing a guide to librarianship and getting it published in neutral, non-library places. Are you up for the challenge?

- thewikiman

How would you behave if Privacy didn't exist?

Picture of a padlock

A lot of the prominent stories recently emanating from our world, and the wider world, are linked by the subject of Privacy. It runs like a vein through so many contemporary stories, that I wonder if people will look back on the years around the turn of this decade as a tipping point for privacy. Perhaps we're about to go one of two ways - a future in which nothing is really private, or something a little more Orwellian where privacy is shut down, globally, off the back of Bush-administration style rhetoric about 'national security'.

Sometimes, the privacy stories directly intersect with library stories (such as the controversy around the Library of Congress's handling of the wikileaks saga), but even when they don't, it's all relevant. Privacy is about access to information, and we are the Information Professionals.

The big stories

Many of the biggest stories at the moment are privacy related. The phone-hacking scandal currently rocking the Murdoch empire, for example. Of course Wikileaks is the most obvious one - there are many levels of privacy involved here. People were doing or saying things they thought were private, which were recorded by third parties who in turn thought this would be kept private. Then along comes a whistle-blower who makes the information available to a website, who in turn make it available to the world. For the most part the information only has value because of some distinctly librarian-like intervention between the data being leaked, and we the public ingesting it. 300,000 files on a memory stick is pretty useless on its own - hours and hours of collating, sorting, curating and research, in this case by journalists, give the information the accessibility it needs to be communicable to a large audience. Information overload is also a factor here - absolutely incredible stories, scoops of the year in their own right at any other time, get down-graded because of their proximity to so many other high-interest pieces of information. We become immunised to scandal when we get too much of it at one time.

It is interesting to think how much revelatory material is currently waiting to be unearthed, once someone has done the research to make it viable for public release. It is interesting to wonder how diplomacy will work in the future, if everyone knows that everything they say may one day be read in the paper by you or I.

Recent events in Egypt have taken in Privacy related elements too. The Government wanted privacy; they didn't want easy communication between the people and the outside world, regarding the week-long protests that have been happening in Cairo and elsewhere.  So they turned off the internet.

Surely these two examples show the two ways this could go? Everyone knowing everything, or no one being allowed to communicate anything.

The logistics of leaking

As the excellent Guardian Week in Review podcast pointed out, it is very easy to breach privacy these days. Wikileaks gets hold of 300,000 files at a time - can you imagine trying to carry that many pieces of paper out of a building, at all, let alone covertly? You'd need a lorry parked outside, for a start. Electronic data transfer facilitates leaks - you send things across the ether, or you can save them onto a memory stick the size of your thumb.

Not only that but technology tends to become smaller as it gets more advanced, and so a: more discrete and b: more ubiquitous because you can fit it into more stuff. An absolutely extraordinary number of people own mobile phones – some estimates put the figure as high as 5 billion mobiles in circulation – and pretty much all of those being sold today have cameras and video cameras as standard now. This is technology which would have been super-spy territory a couple of decades ago - devices capable of recording anything, that can fit in your pocket, and that look like something else and give no indication they're recording? Everyone can create the news now.

Not only that, but we have plenty of technology at our finger tips which allows pretty much instantaneous dissemination of whatever we have to share.

The smaller stories

Many privacy stories come about simply because people act differently if they don't think they're accountable for their actions. If they don't think their private actions will become public, they don't attempt to filter their behaviour. When they do become public, the people have to apologise and show contrition - as if it was only the fact that their actions came to light publicly that somehow enlightened them as to the fact those actions were wrong.

The MPs expenses scandal is an example of this - they were comfortable with what they were doing, until the private actions came under public scrutiny, and then they were all suddenly aware of their moral failings and very sorry. The recent departures of Keys and Gray from Sky's football coverage is similar - they acted in a way they knew was inappropriate in the eyes of the public, only because they didn't think those eyes would ever see those actions.

We all do this. I'm glad Keys and Grey are gone, they were buffoons. Their comments were indicative of their misogyny, and unpleasantly bullying. But who hasn't said something privately that would get them into enormous trouble if it was made public? As a case in point, I played poker with some male friends on Friday night, and we spent much of the night satirising Gray and Keys, impersonating them and so on. But context is everything - if you were to see footage of our conversation with the context stripped away, it would be just six men sitting round a table drinking and making sexist remarks.

Our stories

This is relevant to us and to libraries and to information, for many reasons. Particularly the way we use Search Engines. Because we use them, for the first part, thinking we are doing so in private. Would we use them differently if we knew our actions would become public? As the experience of the recent Yahoo! leak shows, I think we would. It's not just that people use the internet to access the seedier side of human existence, it's that our whole lives can be pieced together from the questions we ask of Yahoo!, Google and the rest. Our hopes, our fears, our indiscretions, our health, our finances, our plans - our identity. Google is keen not to be evil now, but the information it has on us already will be around forever. Forever! Who knows what the next generation of owners / CEOs will do with it all.

Facebook is much more openly evil, and plays around with your privacy all the time. We all know this, but as Bobbi Newman pointed out to me, a large percentage of its half-billion-plus users (that's one in four internet users in the world) will not be fully aware of this or of its implications.

The future

How would you behave if privacy didn't exist? Most of us would behave differently, I think. Our private morality would be more closely aligned with our public morality. The tabloids who, happy in their own rank hypocrisy, crow about Gray's 'disgraceful' sexist comments about a female referee whilst simultaneously trying to objectify her in the accompanying out-of-context pictures of her at a nightclub, would not find it so easy to preach about what they so clearly don't practice themselves. But it occurs to me that if this IS a tipping point in privacy, then perhaps we're already happily revealing everything about ourselves, it's just that the information will be made public retrospectively.

So perhaps we should all start behaving as if privacy didn't exist now, to save embarrassment later..? In any case, the role of the Information Professional will surely be of increasing importance, in providing guidance and education, as the stakes associated with digital literacy, information literacy, transliteracy, grow ever higher.

- thewikiman

NB: Hilariously, since writing this piece this morning, and coming back to proof-read it and add the links this afternoon, I've since read a piece by Charlie Brooker in the Guardian this very day saying, in some cases, pretty much exactly the same thing - except more entertainingly... You can read his article here.

VIDEO: Library Day in the Life

Library Day in the Life is a bi-annual initiative to document what library professionals really do these days, insitgated by Bobbi Newman. I've taken part in previous rounds with normal blog posts but frankly nobody ever really reads them - this time I wanted to do something a bit more interesting and a bit more visual. So I've created a video of one day in my library life - the effort-to-end-product ratio of this is all out of sync as it took fricking ages! But anyway, here it is, I hope people like it.

In case anyone is interested, I used a Logitech webcam, my iPhone, my wife's fairly ancient digitial camera, and BB Flashback Express screen-recording software to record it - and Windows Movie Maker to edit it all together. Music is by Mint Royale.

A couple of the best bits just would not work in Movie Maker. They play fine on their own, but they froze when I stuck them into the film. No idea why, it's not done that to me before - so I'm afraid a screen-grab about LIFE-SHARE is gone, and a bit about #buyalib is gone too. I had waaaaaaay too much footage, too... Note to self: no need to film the entire commute. :)

- thewikiman

You can't win 'em all...

This is the 100th blog post on thewikiman blog, and some of them have been seen more than others. The more widely distributed your stuff, the more likely people are to dislike it. Or rather, the more people who would dislike it if they saw it, see it. So it was inevitable that my Slide-deck about what to expect if you want to work in libraries would eventually recieve some flak as it's the most viewed thing I've done. Due to being featured on Slideshare's homepage, and Liked/Shared on FaceBook + linked to from Twitter nearly 1,000 times, it has been viewed a lot - nearly 15,000 times at the time of writing. By my normal standards, that is stratospheric. It has been favourited 30 times, downloaded 114 times and embeded on 68 websites, including non-English-as-native-language sites, such as Bibliosession. Bibliosession acknowledged a couple of other French sites that had drawn their attention to the deck, and it was because of that I was able to read a comment on lahary.wordpress.com, which, I have to say, is the best piece of criticism I've ever read!

Angry French comment

I used Google Translate to get a better (yet still, I realise, innacurate) idea of exactly how cross they were, here's what it came up with:

Translation: it is "clear " in that these ten laws deserve a place in the annals of cliches and bullshit professional. Even the crap short: in the era of PowerPoint, it is not surprising to see the aphorism as a substitute for thought. And devotees jumping for joy.  Not surprisingly: it comes from Britons. And in the land of France, we are always taking the last Anglo-Saxon nonsense.

Woof!

Anyway, Google Translate is always a hilarious source of entertainment, especially when you translate things through multiple languages and eventually back to your own. I mauled this quote through Afrikaans, Croation, Basque, Malay, Traditional Chinese, and Swahili, via a bunch of other languages, ending with Korean - then back to English... And got this:

In fact, silver, Thanks for the information to the Dominican lahar: "This is the correct picture is one tenth of all the dust, Power Point itself, the meaning of the law and professional opinion and, remarkably, not joy, he jumped right is another clear expression ...  This is not surprising: the Saxon English inches - including the country of France, always pay close angle. Saxon are all fools - but, Angle, does not mean that. To determine the reference information, and he to the public, answer questions, and where, instead of changing their beliefs, he said, as well as libraryes ..

:)

Ace.

In other news

[NB: Don't click the link in this bit if you read those Harry Potter books and are not yet finished the final book / waiting for the final film to find out what happenes.] A library in Norway has found a truly excellent way to ensure their books get returned when they're overdue. Is this twitpic of a letter sent to a patron - http://twitpic.com/3ro5z9 - real? Who knows - either way, it's a genius idea... Thanks to @Slewth for the link!

- thewikiman

Now for some good news: we're BUILDING a library!

In a world where almost everything you hear about libraries is bad news, it's amazing to find out you can create some good news yourself. Just before Christmas @Jaffne pointed out on Twitter that you could buy India a library, via GoodGifts.org, for just £1,250. Info on the India Library - click to go to GoodGifts.org and view in situ

Clearly that's a lot of money in some ways, but in others it seems a tiny amount - they build the library from scratch, kit it out with furniture, fill it with books and staff it for TWO YEARS with that money. Furthermore, you can get a donkey-drawn mobile library in Africa for just £100! Unbelievable. In each case, the libraries bring books to areas which previously had none.

Anyway, while I was marevelling about this with Jan Holmquist on Twitter, Andromeda Yelton pointed out that although she didn't have £1,250 lying around herself, perhaps Twitter would do collectively? It's a simple but brilliant idea - crowd-source enough money from librarians on Twitter, to fund a library for a charitable organisation.

As soon as we had time to put it all together, Andromeda, Jan and I, roping in Justin Hoenke for the ride, set up Buy India a Library. It's a PayPal donation based system, and so far people have been incredibly generous - we've raised nearly £500 and the campaign is only three days old! There is a lot of discussion on Twitter using the hashtag #buyalib - there is a twapperkeeper archive of the tweets here - and loads of people have clicked the donate button and given what they can.

Do you think you could help out? If everyone who reads this and my Twitter feed gave the price of a coffee to the cause, we'd have enough already. If you feel able to donate anything at all, please click the button - let's create some good news and open a library at a time of closures!

[PayPal button removed -the campaign has now closed]

It goes without saying, the PayPal accounts we're using (mine until I reach my withdrawal limit, then Andromeda's thereafter) are only being used for this campaign. Whether you're able to donate or not, it would be fantasticly helpful if you were able to spread the word about the campaign, either by linking to the main Project website on your blogroll, or telling friends and family about the campaign, or putting something in the staff bulletin drawing people's attention to it. We've set ourselves a pretty ambitious target, and we need all the help we can get! If you're able to tweet a link to this post, or Share it on Facebook, that would be amazing.

What I really like about this, apart from the obvious thing of Information Professionals making a huge difference and creating libraries where currently there are none, is that it is such a tangible process of charity giving. Rather than just adding money to a pot of existing money, we're coming together to literally BUY something specific, and real. Things will be created and pressed into service, books will be sourced and purchased - because of what we're doing here. Even if the campaign stopped right this second, four mobile libraries would be made, stocked up, and begin to move around Africa, bringing books to children who need them. Can you join in and support the project?

The Buy India a Library FAQ

If the information above is the main feature film, this bit is the DVD extras. For those who want to know more, here it is:

Which charity administers this?

The company through which we are buying these libraries is UK-based, and called GoodGifts.org. It is the brain-child of the Charities Advisory Trust, a registered charity with more than  25 years of experience. What's great about GoodGifts is that the money is guarenteed to be used for the specific purpose advertised - it doesn't go into a general pot of cash, it is used specifically for what the customer chooses. So, libraries will come into existence which were not in existence previously, thanks to your donation! GoodGifts charges a £4.95 handling fee on top of the cost of the gift - we will pay this fee, and the entirety of the money we raise will go directly to the charities involved.

More info on the charities that take over at that point (the Rural Literacy and Health Programme, and the Africa Educational Trust) below.

Where exactly will the money be spent?

Once we buy the libraries, they are provided by specialist charities. The library in India will come from the Rural Literacy and Health Programme (RLHP), set up in 1984. To quote the organisation's website, the RLHP "...operates in 56 slums and 25 villages in Mysore, Mandya & Chamarajanagar districts of Karnataka State in South India covering a population of 50,000."

The donkey drawn libraries are delivered by the African Educational Trust a UK registered charity formed more than 50 years ago, dedicated to support education in Africa. The mobile libraries are aimed at kids, and contain around 100 fiction, non-fiction and reference books - the libraries travel to schools in Somalia, Sudan and Uganda (all of which are low on supplies of books, due to being former war zones).

What happens if you raise less than £1,250?

If we raise less than the figure needed to buy a permanent library in India, we will buy multiples of mobile libraries in Africa (each costing £100) based on how much we get. If we don't get an exact X-hundred pound figure, we'll buy Book Grants (of £35 each) to make up the difference.

What happens if you raise more?

We buy more libraries! Ideally we'd like to raise £1,350 so we can buy a permanent library in India, AND a mobile library in Africa. If we make much more than that, we'll buy more mobile libraries and book grants with the difference.

Who are the people behind this campaign?

Just four Information Professionals who talk to each other on Twitter. Justin Hoenke and Andromeda Yelton are public librarians from the US, Jan Holmquist is a public librarian from Denmark, and I work in an academic library in the UK.

Why are you using a basic PayPal account for this?

We spent a looong time looking into the options here - we looked at places like www.justgiving.com but they don't support this specific charity in this specific way, and we looked at the options to upgrade our PayPal accounts to business ones but opened a whole world of problems - the net result of which were less money for the charity.

In the end we opted to use a basic PayPal account (mine [EDIT UPDATE - now Andromeda's]), which won't be used for anything else except this campaign. Once we reach the limits of that (one can only withdraw so much from a PayPal account in a year) we will switch to Andromeda's PayPal account. PayPal take a very small cut of the money, but not a prohibitive amount - for example if you give £20, we'll recieve £19.12.

Why spend money on libraries abroad when our own are in trouble?

This is a good question, a fair enough point, and one a few people have raised. Should librarians be spending their hard-earned library salaries on building libraries elsewhere while our own insitutions are closing around us? Here's my view:

- It only costs 100 pounds – 100 pounds! (that's about 155 dollars) – to set up a mobile library in Africa, to reach parts of the continent that have little or no access to books. It costs 1,250 pounds to build an entire permanent library in India, kit it out with furniture and books and staff for TWO years! Neither of those amounts would make much of a dent on the UK/US library situation, but would make a huge, tangible difference in the poorer parts of India / Africa.

- People have no real mechanism to give to libraries in the UK or US in the same way. Even if you had $5 you wanted to donate to a library, how could you? We don’t think we’re taking money AWAY from any libraries in our own countries – we believe we will catalyse spending that wouldn’t otherwise happen. That said, if we can start some kind of movement towards giving to libraries at home too, that would be amazing. Libraries for all!

- Libraries are closing all over the place. Let’s open one and have some good news for a change...

Let me know if you have any more questions about the project and here, once more, is the donate button.

[PayPal button removed -the campaign has now closed]

Thank you.

- Ned