Information Professional

You want to work in libraries? Essential Careers Advice for New Professionals

Recently I've found myself giving out some careers advice, as part my role as a New Professionals Support Officer for CILIP, and as a follow up to the New Professionals Information Days where people have emailed me asking for guidance (and some of the below is stuff I said in my talk on technology). My career is by no means a shining example to follow, but I do know about a lot of resources or ideas which could help people just starting out in Libraries. A picture of a 'library careers' magazine

I've created a seperate page on my website which draws together the advice below, along with the advice from people in the comments too - you can view it here. The following is the original blog post:

  1. Work *really* hard. I know this is obvious, but you'll be surprised how hard you have to work if you are to get anywhere. There are enough talented, focused and hard-working individuals in this field who will be going for the good jobs, so you have to work very hard to keep up with them unless you want to stagnate - that may mean doing stuff in your own time, including unpaid work-experience in the department you want to work in (even if you already work in the library elsewhere). Librarianship is NOT a soft option - if that's what you're after, stop reading this now and go and look for an alternative career.
  2. Get focused work experience. This really good post from Library Hat reminded me of how important this is - the job market in libraries is so competitive, it's no longer enough just to have worked in libraries generally. You need experience directly relevant to the career path you want to take.
  3. Plan to do the Masters. Forget the merits or otherwise of the LIS Library Masters, forget the fact that most job descriptions will ask for it 'or significant experience'. Just bite the bullet - pretty much everyone entering the profession now who is in it for the long haul, either has or will soon acquire a Masters in Library and Information Management or similar. It is expensive and time consuming, it's of questionable value, and it won't necessarily prepare you for the proper world of working in libraries - but for now it's absolutely essential. The sooner you get it, the better. Here's a list of the places that offer it in the UK (and here's one for the US), including Distance Learning options which a lot of people are choosing now. I can understand if the prospect of doing another qualification, and all the sacrifices it entails, puts you off the profession; that's fine. But don't continue working in libraries without intending to acquire the Masters at some point if a: you plan on sticking around and b: you plan on getting anywhere. (On Twitter, @bibliopoesey asked if it matters where you do the Masters. In my opinion: not THAT much - it's a vocational degree, so that kind of hierarchical system of Universities doesn't seem so important. That said, UCL and Sheffield appear to offer a considerably better course, so go there if you can! But you're not going to be denied a job because you did it at Northumbria, or wherever. Just my view, I may be wrong.) [NB: Please see the comments section below for more on this - it may be that planning to do some kind of Post Graduate library qualification is sufficient: ie you could do a PgDip rather than a full MA/Msc, which is shorter, cheaper, and not subject to new UK laws about increased fees for those who already have a Masters.]
  4. Be prepared to start near the bottom. Because you need a Masters to get a good job, and you usually have to have worked in libraries for a minimum of one year to get onto the Masters, it's almost impossible to start anywhere other than near the bottom. That's actually a good thing - it connects you with the customers, who are what the whole thing is all about (it becomes easy to become detached from that as you move highter). Graduate Traineeships are a good way in - but as @Naldasaid pointed out, there aren't too many of them. Don't worry if you can't get onto one, just start off in Customer Services (or as a Library Assistant or whatever your organisation of choice likes to call it) and apply to do the Masters after a year anyway - just try and make as many opportunities as possible in that first year (by shadowing people, trying to get involved in committees, or doing extra-curricular stuff like serving on your local CILIP Career Development Group committee or getting an article published). You undoubtedly get a broader experience by default as a Graduate Trainee, but by the time your career is three or four years old I'd be surprised if you'd be significantly disadvantaged by not having been one. I certainly haven't been - I started off in Customer Services, and then got a better job as a Project Assistant 10 months in. Project work is great if you can get it - you can be in at the start of something, which often leads to greater responsibility and the chance to use your initiative.
  5. Proactively anticipate your career needs. It's very little use trying to acquire some kind of expertise, experience, or training, after you've seen the job you want advertised. You need to have already done it before you apply - so anticipate what you might need to know, and start learning about it even if you don't require the knowledge for your current role. This could be something as simple as going on an Advanced Excel course when you get the chance, to a more strategic process like going for a Subject Team Assistant role if you want to end up as a Subject Librarian, even if that means moving sideways. Get hold of a generic job description for the next role you want, and start ticking off all the boxes in the Essential and Desirable person specification so you can strike when the position becomes available. Then, get hold of a job description for your IDEAL job, even if you're 20 years away from being able to apply - it's never too early to know what expertise your career will need.
  6. Join a professional body. I can't emphasise enough how valuable I've found an awareness of the wider profession, and for me that awareness comes from two things - professional bodies and social media (more on which below). So join CILIP, or IFLA, or SLA, or ALA, or whatever body is most pertinent to your ambitions, and devour all the information and connections they have to offer. Most organisations have cheaper rates while you're a student or earning under a certain amount, so take advantage while you can!
  7. Acclimatise to the fact that this is a people profession. As @jaffne points out, it's not a book profession, and as @Girlinthe points out, it is a people profession - we are part of the service industry, just in a sometimes-quite-intellectual way. You cannot work in this industry if you don't like people, if you can't solve problems, if you can't keep smiling. If you're painfully shy then that's something you can work with and overcome - if you just want to sit quietly surrounded by lovely old books, you are completely screwed.
  8. Acclimatise to the fact that this is a technological profession. Technology is the one thing, apart from problem-solving, that runs through every role or job that the library pays the salary of at the end of each month. Almost every single role needs a good grasp of technology (even the ones you might not think would do, like being a Convervator for Special Collections for example). Here's a guide to what technological expertise is needed in which areas of the library. If you're not comfortable with technology now, that's okay - just throw yourself into it. Fear comes from unfamiliarity, so take that away and you won't be scared anymore.
  9. Acclimatise to the fact that this a profession in transition. Change is a constant in libraries - there's been more change in the last half-century than in all of previous library history put together. Get used to change early, and plan for the future always. Part of that change means we have to be more agressive than in the past - the days of running a library like a charity are gone. They need to be run like businesses and aggressively marketed - and you need to be prepared to market yourself, build some kind of brand, and put yourself out there. (I dread to think what I'd've said to someone in 2006, on my first day of the job, if they'd've come up to me and talked about marketing and building a brand - I probably would have laughed at them, or called them a tosser. But it's the reality, and it's more fun than you might imagine. :) )
  10. Attend events. Meet people, learn stuff, make connections, understand more than just your own library world. Social Media will help you find the best events to go to, as will membership of a library body.
  11. Join LISNPN. I created a network for LIS New Professionals - it's full of events listings, how-to guides, information, and other new professionals (around 560 at the time of writing). Wherever you are from, join it - we can try and answer your questions, attend to your needs, we organise face-to-face meet-ups, and we'll connect you with the wider profession.
  12. Get yourself on Twitter. Twitter is an invaluable source of networking, links, information and support. If you're not on it, it's probably different to how you imagine it is - it's much more interactive, and much less vapid. Make time for it and you'll have so much more understanding of what's going on in the Information Profession; here's my guide on how to get started. If you want to set up a blog too, even better - here's another guide on how to do that, and on the importance of an online presence.
  13. Diversify. There is no career ladder in this industry; think of it as a career climbing wall. Sometimes there are no hand-holds directly above you - you have to go sideways or diagonally, but the most important thing is not to get stuck. Keep your eye on the job you want, and keep moving upwards in the meantime - sometimes there is no direct route from A to B so you have to diversify. One thing is for sure though - no one (or almost no one) ever went right from a Grade 3 entry level role to a Grade 7 professional role. You need to cover some of the ground in between - and library careers often don't develop in a linear fashion.
  14. Value yourself. Things have changed over the last few years, and New Professionals are increasingly recognised as being worth listening to! We have a voice, we have networks of support. Don't put up any kind of wall between 'us' and everyone else more senior - but be confident from the start that your opinion is of value.
  15. Make things happen for yourself. If you've got a good idea or a wish, don't wait for someone else to make it happen. Today, with social media and Web 2 tools, you can probably make it happen yourself. Just do it, and professional development will almost certainly follow. An example of this is the Library Routes Project, set up by me and Woodsiegirl - take a look, you may find it useful, as it documents people's routes through their library career (including how they got started). We just decided to do it because we thought it'd be useful - now it has around 150 entries from librarians all over the world, and has been viewed by over 23,000 people.
  16. Find something in librarianship that matches your existing interests. You'll be amazed at how diverse interests can be accommodated as part of your library job. Whether you're a wannabe writer (write some articles for professional publications) or a fan of 16th century textiles (work towards becoming the archivist for the 16th Century Textiles Society..) you can drag your existing interests into your job somehow. It's what helps make it a vocation rather than just a job.

...

Any more essential tips? Let me know and I'll add them to the permanent page.

- thewikiman

80 New Professionals Walk Into a Bar...

Actually, they weren't ALL New Professionals, maybe 10% of them had never worked in libraries at all; plus it wasn't a bar, it was CILIP HQ, although later, a lot of them did go to a bar.... Friday saw the first of the New Professionals Information Days for this year (to read about how they came about, check out this earlier post) and I had a great time; everyone else seemed to do so, too. Kathy Ennis of CILIP's Membership Support Unit put together a little organising committee to plan the day, which I loved being part of. We tried to plan a unique day and one that improved on the previous years' Graduate Days and I think it worked - I liked the structure, I thought the content was useful, and most of all I liked the combination of speakers. We tried to ensure that New Professionals ran the workshops, but the keynotes were from inspirational leaders in the profession. The result was a day that, hopefully, wasn't like any other library event this year - and I'm certain you won't find another programme that good without paying considerably more for entry than nothing at all, which is what Friday's event cost the delegates...

I really enjoyed Lex Rigby (link below) and Katie Fraser's presentations (I couldn't see any more because in a late change I ended up doing a session myself, which I wasn't looking forward to but went fine I think) and I loved the keynote presentations from Phil Bradley and Maxine Miller, which I thought dove-tailed nicely. It was exhilerating stuff! Highlights for me included:

  • Phil saying "all bets are off"
  • Phil saying "this is the most exciting time EVER to be a librarian"
  • Phil saying "don't assume people know more than you - at least don't take it on trust. If someone says 'I'ved worked in this industry for 20 years' they may just have worked the same year 20 times..." (I didn't take notes at the time so aplogies Phil if those aren't exactly right)
  • Maxine giving a talk without notes which was, she later told us, completely different from what she had planned! I don't want to make too much of her ethnicity as the awesomeness of her talk had nothing to do with that, but it was so nice to see a non-white face presenting at a library conference! Also to be in charge of the Tate's library is a pretty cool job, too...
  • Attempting to use Muffins as a bribe to get the audience talking, and finding the one audience member who was so allergic to chocolate she couldn't even have the spiced apple one because it had been in the same bag.. (thanks for speaking up anyway though!)
  • Using my iPhone for my notes rather than a piece of paper - I only did that because of #epicprinterfail but it actually worked quite well
  • Meeting new CILIP CEO Annie Mauger who popped in at lunch time - impressive considering it was her first full day in the job!
  • Lots of people saying how useful they were finding the day

After the event there was a LISNPN meet-up in the pub around the corner from CILIP. There were many reasons that I loved this - getting to meet people properly and get to know them was one, seeing information professionals coming in out of the rain, not really knowing anyone but turning up and throwing themselves into the fray, was another. Plus, marvelling with Chris Rhodes that the network we'd created had progressed from online to face-to-face events so quickly, and not only that but events that were nothing to do with us! That's absolutely awesome - if all LISNPN members can take it upon themselves to organise regional meet-ups, using the network to advertise them, then that's just fantastic. The network is so much stronger if it is self-organising. Thanks so much to Bethan and Laura who've organised spontaneous events so far! Final highlight was meeting a very nice bloke in the pub who said he'd been wondering about librarianship for a while, applied for a few things but not got anything he wanted, and today was make or break for him in terms of pursuing it as a career. And we made him! (Rather than broke him - I don't mean we forced him...) He really enjoyed the day, it opened his eyes, and made him really want to do it for a living.

So 80 New Professionals went into a conference - I think the veterans among them were inspired anew, the brand new ones found out there was more support and engagement than they'd imagined, and the people who were not librarians at all at the start of the day either ended up committed to the profession, or scared off it entirely - and I'm fine with that; better to find out now what it's all about than get a job and realise it's much more intense than they realised later...

If you're in the North of England, book on the Newcastle one now! November 23rd, Newcastle City Library. Even if you have to take a few hours off work it's worth it; it really will be a great day...

Other stuff relating to NPID2010:

- thewikiman

NPID2010: New Professionals Information Days

Newcastle City Library, via Flickr CC (ricaird) For the last few months I've been working with Chris Rhodes, Maria Cotera and Kathy Ennis to create a new CILIP event. Actually it's a refit of an old one - the CILIP Graduate Day that I presented at last year. We've re-thought it from scratch, introduced some new ideas, got in some fantastic speakers, and rebranded it as New Professionals Information Days - the reason that is 'Days' plural is that we're doing the programme twice, once in London and once in Newcastle, to try and make CILIP more inclusive and a little less London-centric.

Some of the ideas we've incorporated came from the many people (most of them New Professionals Support Officers) who took part in the initial brain-storming session at CILIP HQ. Our little working group then took these ideas on and honed them into what I think will be a truly excellent pair of events.

The London event takes place at CILIP on October 1st, and the Newcastle event takes place at the City Library on November the 23rd. You can find full information, including times, speakers, topics, how to book and so on, via CILIP's website. For now, here's a few points I'd like to highlight:

  • The events are free (and you get refreshments too!). I'd be really surprised if you get to another event this year, with such a good line-up of interesting speakers and topics, without having to hand over a big chunk of change
  • They are aimed at people who've joined the profession in the last few years, and also those who haven't joined it yet at all
  • The days are structured in such a way that many people will be able to attend without having to take a full day off work - so for example, the London event runs from half-nine in the morning till four in the afternoon, but the last session is a repeat of the first session (with the keynote speakers sandwiched in between). So you only actually need to come from 9:30 till 1pm to see everything - OR, if you prefer, from 12 till 4pm. Good eh? I think this is a mint idea (got a feeling it came from Bethan Ruddock in the original brain storming session) and more conferences should make themselves flexible in this way
  • The theme is great - pursue your passion through librarianship. This is something I've written about before - how the information profession allows you to pursue your existing passions and bring them into your job; I'm thrilled we've managed to build the entire conference around this idea. We need to publicise this aspect of librarianship more, it's ace.
  • The speakers are fantastic! First we put together a list of the subjects we'd like to hear about as New Professionals, and divided them into different strands. Then we put together a wish-list of who we'd ideally like to hear speak on the subjects we'd come up with. And basically they all said yes! One person couldn't make it so I'm having to fill in with a talk about technology (and the Prezi I'm going to use for that will be lovely :) ) but otherwise we've got a stellar line up - including Phil Bradley, whose keynote will be entitled "Around the world twice on a library degree"! How cool does that sound? I've never got to see Phil talk in the flesh before, and we're honoured to have him.
  • Newcastle City Library is beautiful... It's a fantastic modern building - if you live Up North, try and come along just to see how a brand new library operates, looks, and feels. You can always nip in from 15:45 - 16:45 and just hear Phil and Maxine Miller's keynotes!
  • If you can't attend, you can follow on twitter using the hashtag #NPID2010, and either way you can get to know the speakers a little bit better: @PhilBradley, @katie_fraser, @LexRigby, me(!), and, coming over all the way from Spain, @nrobinsongarcia. We'll also be doing something with Wallwisher that will allow in-the-flesh attendees and virtual-attendees to interact together. WOOF!

So a free event, organised flexibly to fit your schedule, great networking opportunities, in ace surroundings, with online elements, and brilliant speakers. How can you resist? London is nearly full already by the way, so book soon if you want to go.

Really excitingly for me, the London event is being followed by a LISNPN meet-up that evening, in a pub of Woodsiegirl's choosing. The idea is to come together, set the world to rights, and plan a fool proof future for the profession... There's one in Manchester soon too (tomorrow at the time of writing), and both have been organised spontaneously by the members of the network. This excites me more than anything we've done with LISNPN so far - if it provides a platform for Information Professionals actually coming together and shaping their future collectively, then it's worth its weight in gold.

-thewikiman

Blogging is growing up: why be merely commentators when we can be activists?

I get really wound up when people dismiss blogging as a dead medium. I feel the same instinctive aggressive defensiveness that older professionals must feel when we New Professionals suggest their ideas and methods might be out-moded, because I like it and I've invested so much in it, and I'm ill equipped to move on from it. Recent events have given me cause for optimism that my faith in the medium is justified, because in the library world there appears to have been a subtle shift from those of us in the biblioblogosphere just being 'describers' to becoming 'doers' as well. There's just as much conversation, but a little more action too.

Even in the short-time since Laura and I did our Echo Chamber presentation (and if you missed it, we will hopefully be doing it twice in November both Up North and Down South, so stay tuned for that) a whole load of people seem to have gone out and broken free of the Chamber - particularly gratifying for us is that Lauren Smith (aka @WalkYouHome) was catalysed by the presentation into thinking she COULD actually make a difference herself, and SHOULD actually start trying to make things happen. Since then she's turned into a veritable one-woman media savvy library saving machine... Guardian articles, appearances on Radio 4 and 5Live, a Save Doncaster Libraries campaign getting wide recognition and generally actually making a difference - and, in fact, the use of 'one-woman library saving machine' in that description isn't accurate as she's clubbed together with several other library bloggers to launch Voices for the Library.

Voices for the Library involves no less than 8 librarians, many of whom have previously provided much comment and analysis of library problems (via various online platforms) but all of whom now felt moved to get out there and DO stuff. The result is an excellent website which is getting thousands upon thousands of hits, is being promoted in Library Campaigner Alan Gibbon's blog (great to see librarians and non librarians working together), and contains loads of stories and accounts highlighting the value of libraries and more particularly, librarians. More than that it has a page entitled 'What librarians do' - I love that, I've argued so many times I'm bored of hearing myself say it: if people knew what we do, they'd value our services and use them more. It's ignorance of our actual existence in 2010 that is at the route of a lot of the problems regarding library perception, and it is OUR job to right that perception.

Right before I started this blog, I presented at my first proper conference on the subject of how we're defined by our building, as librarians, and how unfair that was (and, indeed, is). I was quite happy to see my job as flagging up the problem. But actually it is my job to try and change that perception, at every opportunity, and by multiple means - not just talk about how that's what we should do. When the echolib thing first started, I was happy to just identify the problem. But now the presentations we're doing are offering up solutions, and because the Prezi is acting as a living archive of suggestions, more and more solutions will be added over time. And if just one person in the audience at each event (we're booked up for four so far over a 12 month period and we may end up doing more) is moved to try and change stuff in the way Lauren has been, then things really will start changing.

People are quite immunised to the argument that if we all did something little, something big would happen. People say, well I could take the train to this conference so as to save the planet, but if everyone else takes the plane anyway it won't make any difference. But what people seem to be proving recently is that actually you don't need EVERYONE to do something for it to be effective - even just a few people are able to be agents of real change. Me taking the time to explain to someone what librarians do next time I'm asked why I need a degree in it, rather than shirking the question, will make a tiny difference. But if the three or four hundred people who read this ALL take the time next time they're asked that question, and continue to do so as time goes on, that'll make a small difference and a worthwhile one. That's really the LEAST you can do - take serendipitous opportunities to enlighten people. And if you're feeling gutsy, go a little further and create opportunities for yourself. [preaching mode disengaged :) ]

Since I wrote all of the above, @reddite tweeted the following: "There is a difference between wanting libraries to be saved and wanting to save libraries". I'm really excited that people in the biblioblogosphere seem to be understanding of that difference, and moving from the former camp to the latter.

-thewikiman

The LIS Masters is a qualification of convenience

A few times recently I've read blog posts about the LIS (or Library & Information Management, or whatever version you want to call it) degree. Mostly this focuses on the Masters, because very few people I know actually have the full under-grad degree (although there are some). A recent post on the excellent Agnostic, Maybe blog has clarified my thinking.

Disclaimer: this is just my view, based on my own experiences of the degree I completed. As always this blog represents my views alone and, god knows, not those of my employer - in fact for this post, just to be on the safe side, this blog doesn't even represent my own views. :)

I think the reasons the LIS qualification is most often a Masters are just reasons of convenience. Reason 1: The vast majority of library staff do NOT know they want to join the Information sector at the age of 17, when people are deciding which degree to do. So, if we want people to have degrees, we need them to be able to complete them as something of an after thought, most usually whilst working. Which is to say - it can't take a full three years, who can wait that long? So it needs to be a Masters, that can be done via Distance Learning if necessary. Reason 2: is there three years of stuff you can teach about library work, really? Really, though? Perhaps if you cover all types of librarianship yes - school, health, academic, business, public, special. But when people realise they need the qualification, they are probably past the primer course stage. The reason which is conspicuous by its absence is: the subject matter and level of learning is at a very advanced level that couldn't realistically be achieved by an undergraduate.

I think my Masters course was, to all intents and purposes, a 1 year under-grad course. There was not much about it that you could conclusively say: this is POST-GRAD level stuff. It was just latter stages of BA type stuff, with the possible exception of the dissertation - but you don't NEED to do a super advanced dissertation to get a pass in the Masters. I've done another Masters, an MA, so I do know what post-grad study is like - that felt like another level on from my undergraduate learning; my BSc did not. I'm sure this isn't the case across the board: I've heard great things about the course at Sheffield, and obviously the UCL one is supposed to be fantastic as well - but these are both residential and, increasingly, the majority of LIS Masters are coming via Distance Learning courses, so I think my experience may be the norm rather than the exception. Perhaps I'm wrong.

I thought I was just doing the course to get the piece of paper to get a better job - and I was, but actually I learned some really interesting stuff too. But when it comes to an employer assessing me for a role, are they going to know, look into, or even care what I learned on the course? Almost certainly not (I'm in the academic sector; it may be different elsewhere) - for a start the library Masters very quickly becomes out-dated because this field moves so quickly. What the employer needs to know is that I'm the type of person who did the Masters course - which is to say committed to the profession, willing to learn, committed to professional development, ambitious and here for the long haul - not that I learned about Research Methods and wrote a God-awful essay about it.

As part of the big CILIP conversational survey, there was a question about the value of CILIP ratified qualifications. It hadn't really occurred to me that there could be any kind of library Masters that wasn't, but I do know that CILIP continued to allow Leeds MET to be a certified course long past the time when any students on it believed it should have been; I don't think CILIP can have assessed them very thoroughly if they continued to allow the course to run, by all accounts. So I'm not sure there's value in the Masters being given the CILIP seal of approval either.

The Masters is also extremely expensive - my Distance Learning MSc was twice as expensive as my part-time MA. And as Andy Woodworth (again) just pointed out on Twitter, the course is a one-size-fits-all librarians course which doesn't specialise in academic or public or any other type of librarianship. One year to study ALL types, even when some of them have almost nothing in common with each other?

So basically we have a system where we ALL, all of us who are working in libraries as a vocation rather than just as a job, have to fork out a fortune for a not-really-that-advanced degree which everyone else has anyway, that has to be a jack of so many sectors it can't really afford to be a master of any of them, a degree that means you can tick the boxes on the application form but doesn't actually help you in the interview, and which those outside the library profession are astonished to hear exists at all!

I'm not trying to undermine anyone who has the Masters, I'm not trying to besmirch the good people to teach the courses - I'm not even trying to devalue it, as I'd be very surprised if I apply for any job in the next 50 years which doesn't list it as a requirement on the person spec. I suppose what I'm trying to say with this post is, why are we all of us complicit in a system that is so obviously unsatisfactory? Employers, employees, CILIP, and library schools.

Is this really a good state of affairs to be happy with? Can we change it? If so, what do we do, what are the alternatives?

-thewikiman