Repeat after me: host content externally, embed content locally

Reblogged from the Library Marketing Toolkit Modern library websites now have ALL KINDS of content. Where there used to be lots of text and a few images, there's now much more dynamic content. We've got presentations, videos, audio, even embedded documents. This opens up a great opportunity to reach more and varied people.

It is possible to host all this stuff on your own website. But why do that when you can host them externally, and just embed them locally? It will save you an enormous amount of bandwidth, but more importantly, it will make your content infinitely more discoverable. We can't rely on people going right to the Library wesbite; we have to show up in their Google searches too.

As we all know, a lot of people don't know what libraries can do these days. If we host our content elsewhere on the internet, we're going to the people rather than relying on them guessing that the library might be the one to help. We're showing up in their searches. We're appearing on the platforms they frequent anyway. We're boosting our reputation among other libraries.

If you host a video on YouTube it will get views from people browsing that platform, as well as the views it will get embedded in your library website. The same applies for images which, if they're magnificent Special Collections images for example, you could put on Flickr in their own group, and embed them in the Library website (and why not set a up a Tumblr blog or a Pinterest board for them while you're at it?).

If you have Prezi or Slideshare presentations these can be picked up and featured by the hosting sites, leading to an exponentially increased audience. The same goes for PDFs too - host them on Issuu.com (like the new case studies for this website) or Scribd.com and they look good, get a lot more use (because people know what they're getting without having to open a file) and could become featured documents.

The Twitter for research PDF I recently uploaded to Scribd, to my organisation's account, was seen by around 3,000 people in its first two weeks of publication, because Scribd featured it on their homepage. So it was very useful locally, because putting on Scribd meant we could embed it locally making it more useable for our staff and students. But it was also useful internationally because it helped our institution reach a large audience, as a provider of useful guidance in an emerging area.

And what about Library news - why write it on the library website itself when you can host it on a blog and embed the RSS feed on your own site? Basically anything you think of can be hosted externally, embedded locally. What this means is you are AMPLIFYING your content and increasing discoverability - essentially, the work you put into your resources is going to be more richly rewarded.

So, repeat after me! Host externally, embed locally

A small change in the way these blogs operate

Picture of a spanner

Short version of this post

I will occasionally be reblogging content from the other blog I write, at librarymarketingtoolkit.com, on here.

Longer version

This blog, thewikiman, used to have a lot of content about marketing libraries on it. In fact that's partly why I got asked to write a book on the subject in the first place. When the book came out and I launched the website to go with it, I started blogging about marketing stuff on there, and in order not duplicate content, I stopped talking about marketing stuff on here.

However, after thinking about it for a while and talking to people who read one or both of the blogs, I'll now be reblogging relevant content from the Toolkit blog on thewikiman blog. This for a number of reasons:

  • The content I'll be reblogging is relevant to both audiences
  • I blog far less these days anyway so splitting the posts between blogs makes them even scarcer...
  • I still sometimes hear this wikiman blog referred to on Twitter as 'one to follow for marketing' so there's an expectation that it'll have some marketing stuff!
  • This blog gets a larger audience than the Toolkit blog, and generally speaking I want as many people to read my posts as possible .

So I'm going to start by reblogging the last couple of posts from the Toolkit blog, and then carry on as normal from there. It won't be that the blogs are identical - there'll be plenty of stuff on here about library issues generally which doesn't make it onto the Toolkit blog, and the odd obscure marketing post on the Toolkit blog that doesn't make it on to here.

I hope that's okay with everyone! :)

Cheers,

Ned

 

10 non-standard tips for public speaking!

Old-school presentation image  

I teach a full-day Presentation Skills course for the British Library, among others, and I recently sought feedback on it from someone I trust. The thing he wanted more on - and it was one of those 'it's obvious now they say it' moments - was presenting itself, the process of it, rather than just preparing the materials. There was indeed a section on this in the training but it wasn't very long, so in order to improve the course I've read up on it a bit more; I learned a lot of useful things (and had others I already knew better articulated to me) so I thought I'd share some of them here.

Preparation

1. It's better to know the subject than the presentation. Learning anything from memory is really hard. But so is looking at notes, or reading presentations out from a script. If I try and learn a presentation I get worried - I'm aiming for something so specific, there's a feeling of pressure around getting it right, and a feeling that if I forget something the whole house of cards will fall apart. I prefer to only speak about stuff I know a bit about, and just use the slides to reinforce key points and basically prompt me to talk about certain aspects of a topic, as appropriate to that particular audience. This is much more relaxing than worrying about remembering particular phrases etc. It also means you're more flexible - things can even be tackled in a different order based on what the audience wants, for example.

In short, you can't be derailed because you're not on rails. That's a very reassuring feeling.

2. Imagine your audience leaving the room (after your talk!). It's often very hard to know where to start when creating a presentation - the default position is 'what do I know about this subject?' but actually that's the wrong way around most of the time. The more pertinent question is 'What do the audience want from this subject?' - if you imagine your audience leaving the room after you've spoken, what have they learned, what do they know now, what did they get out of it? Think about what is important to them in that moment, and build the presentation from there - if necessary going and doing more research beforehand, so you can talk more authoritatively about what matters to them.

3. The rule of three - there might be something in it... I've heard many times now that we remember things most easily in groups of three. There's a lot of it about - 3 act plays, stories with a beginning, a middle and an end etc. Presentations-wise, it's relevant because the audience will likely only remember 3 things from your presentation, so you need to make sure these are the most important three! If you're completely stuck for a structure, try the 3:3:3 method - three main parts of your presentation, each divided into three sub-sections, and if necessary each of those subsections divided into three as well.

4. Store your presentation in the cloud. Of course every presenter takes their presentation along on a USB stick but USB sticks do break sometimes, and they're small and easily lost. So a sensible back-up plan is to store your presentation in the Cloud, and of course the easiest way to store your presentation in the cloud is to email it to yourself. (Then it's backed up twice! Once in your inbox, once in your sent box. :) )

5. Have a one-page cheat sheet. Part of presenting well is being relaxed, and a lot of being relaxed (for me, certainly) is knowing exactly what your doing with the logistics of the day. So make a one page document with EVERYTHING you need to know in it: presentation start time, room number, directions to the venue, contact name and details, train self-ticket machine reference number, etc - print it out and carry it with you, and email it to yourself so you can check it on your phone. You're much more likely to arrive relaxed, on time, and focused.

Delivery

6. Look everyone in the eye, then pick your favourites to come back to... This is particularly useful for nervous speakers. Public speaking is about communication, and communication is better with eye contact. So I will try to literally look every member of the audience in the eye at least once, at least as far as I reasonably can. (After 5 rows or so, it's hard to be specific.) During this time, I'll notice a few people who are particularly receptive - they're nodding emphatically, or smiling at what I'm saying - and I'll come back to them throughout the talk, as a form of encouragement... I don't get nervous anymore, but even as a non-nervous person I like to see people on my side. (The flip-side of this idea is to work on the more indifferent members of the audience - or even hostile, but that doesn't come up too often in our industry, thankfully - by focusing more explicitly on them.)

7. Remember if people are looking down at a screen and typing, it's a compliment. I can imagine that it can be disconcerting if you're not a Twitter user, and you see people looking down at their phones rather than up at you. It must feel like kids ignorning what you're saying and texting their friends. But it's a good thing! They're sufficiently invested in what you're saying that they want to broadcast it to their network on Twitter - it's also a way for them to make notes at the same time. And of course, that means your words are reaching a bigger audience, which is excellent.

8. Have a Plan B for your intro and your outro. It sounds obvious but knowing what your opening line is going to be is quite important. Sometimes people decide to with something like 'Hello everyone, my name is Ned, I'm from York' but then the person introducing them says 'This is Ned, he's from York' so you really can't use that one... So know what you'll say if your planned opener is ruled out for whatever reason. The same goes with the closer - if it's covered in the questions for example, or if you finish surprisingly early and need some more material to call upon, have a relevant topic in mind in advance.

9. Listen very carefully, an introvert will say this only once... Lots of people reading this will be introverts; I'm one, certainly. A characteristic we share is only saying stuff once - if it's said, it's done with, we don't want to say it again. I feel embarrassed telling a story to someone if I know I've told it to someone else, even if the two people are completely unconnected! But in presentations we have to fight that instinct, and make sure we say the really important stuff (main arguments, big statements, statistics, quotes) at least twice; perhaps in different ways but at least twice nevertheless.

10. Think in tweetbites. You thought it was enough to think in memorable soundbites! Not anymore. For the maximum impact, your most important statements needs to be tweetable so that your presentation is amplified beyond the walls of the room you're in. You've put hours of work into it, so why not double, triple or otherwise exponentially increase the audience for your key messages? Think in quotable, tweetable chunks (as long as that's not actually to the detriment of your presentation, of course...).

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Is there anything else you'd add? I've love to hear from you in the comments so this post becomes more useful over time.

More tips

You can find all sorts of presentation tips online - the following three articles were particularly useful in assembling the list above: 30 quick tips for speakers; Compulsive obsessive details will save your neck; and the Introverts Guide to presenting.

As the title suggests, these are non-standard tips for public speaking - which is to say, beyond the obvious ones everyone knows such as not facing away from the audience etc: for more 'nuts-and-bolts of presenting' advice, and more on creating materials, check out these previous posts:

Plus there's also this early blog post on: tips for first time speakers.

Good luck!

6 alternatives to Google Reader, sorted by need

Google Reader, like iGoogle and other stuff we find useful but which doesn't fulfill Google's own criteria for usefulness, is for the scrapheap. It'll be turned off on July 1st - but don't wait till then to find something new, move on immediately and throw yourself into a new relationship!

What do you want out of a RSS subscriptions service? Here are 6 alternatives to Reader, sorted by need:

  • I'm already bored with this article and just want something well put together and easy to use Look no further than Feedly. When you start using Feedly you'll immediately think that Google Reader looked outdated and bit rubbs anyway. Feedly takes literally seconds to access your old Google Reader feeds and then you're away - plus there's free Android and iOS apps for it too.
  • I just want something that looks and feels exactly like Google Reader In which case let me introduce to Old Reader. It was made a while ago when Reader lost some functionality, to look like Reader used to look.
  • I am a Mac person, I want something especially for me Newsrack may be the one - it works with Google Reader (you can sync with it for now, and import your feeds before Reader goes) but it works completely alone too. It'll cost you though, it's a paid-for app.
  • I want something that can do more than just replace Google ReaderNetvibes can replace Google Reader AND iGoogle and do other stuff besides. It's relatively straightforward to import your Reader feeds too.
  • I want something with a self-contradicting name Hello Newisfree! Looking forward to some free news, can't wait. Oh... okay. Premium.
  • I want to approach things in a completely different way I personally don't use Google Reader anymore, because I trust my network on Twitter to surface what is important. If a blog post or news item is significant, or controversial, or just really well written, it WILL come to my attention on Twitter. So rather than resubscribing to a load of blogs via a new service, you could take time to make sure you follow some really good sharers on Twitter, and just take a more zen approach to finding good things to read... Plus if you do miss something, that's okay. .

Still have needs not met by any of the above? Check out the Online Journalism Blog's fabulous Google doc listing, at the current count, 50 way to subscribe to feeds.

- thewikiman

Twitter for Researchers guide

At my institution we're really stepping up our support for researchers, and I've been doing a lot of stuff around the Web 2.0 end of the spectrum. I'm running a suit of workshops called Becoming a Networked Researcher, and I've been into departments to give taster presentations like this one:

We've also finally completed a guide to using Twitter for Researchers. It's more a Twitter for Researchers actually, rather than the process of academic research itself (although that is possible). I've hosted it on Scribd in order to embed it on our web pages, and it got picked up and featured on Scribd's homepage so that helped boost the number of views it has had, which is huge, relatively speaking - around three-and-a-half-thousand. Plenty of those have been from York researchers, which is great - they've given us a lot of positive feedback and ReTweets.

The guide took a surprisingly long time to do - the difference between knowing stuff and actually writing an ideal version of it down in a document never ceases to disappoint me... Adding examples took a while too. I couldn't decide between very brief of very comprehensive - in the end I decided somewhere between the two, keeping it as short as possible but including a LOT of information. The idea is, if they want more, they can come to the Twitter workshop as part of the Becoming a Networked Researcher suite.

Anyhow, here it is - feel free to use stuff from it, with attribution:

Twitter for research by University of York Information

There'll be some more University of York Library stuff on the blog shortly, around Digital Literacy, videos etc!

- thewikiman